Upcoming Online Trainings

August/September 2020 New York Department of Health has announced a run of training webinars designed to meet the in-person training requirements for Care Managers in Health Home Serving Children. The 3-webinar series will provide all content normally presented during the in-person CANS-NY General Training.Visit to register.

Third Annual Statewide Learning Needs Survey – Coming Soon!

The NYS Department of Health recognizes the need for increased training and support for users of the CANS-NY in the HHSC program. The CANS-NY Training & Technical Assistance Institute is increasing regional support for use of the CANS-NY in health home care management through targeted trainings and locally based coaches with in-depth CANS-NY expertise. The topics for these targeted trainings and the coaches’ … Continue reading Third Annual Statewide Learning Needs Survey – Coming Soon!

Re-Energizing: Perspectives on the 2018 TCOM Conference

Last month, Institute partners came together at the TCOM annual meeting in Chicago to connect with the international TCOM community and share the work of the New York learning collaborative. Presentations shared by Institute regional leads, coaches, and our youth peer advocate included: Grassroots Implementation: Provider Collaborative Models from Around the Country Supporting Collaborative Assessment … Continue reading Re-Energizing: Perspectives on the 2018 TCOM Conference

Coaching Supports

The TCOM training and coaching philosophy is based on current best practices in adult learning. It’s important to foster a collaborative learning process with a focus on actively engaging the learner. For users of the CANS-NY, this active engagement consists of: Initial training and certification in the CANS-NY Annual recertification after refresher trainings Provision of … Continue reading Coaching Supports

Update: NYS CANS-NY Training Process

Chapin Hall/TCOM team works with a number of states providing CANS on-line training and support.  As such, last month Chapin Hall/TCOM team announced that specific on-line training processes would be changed regarding CANS certification in response to other states’ requests. The NYS DOH Children’s Health Homes team and the Chapin Hall/TCOM team want to highlight … Continue reading Update: NYS CANS-NY Training Process

Systemwide Collaboration: The First Impact Board Meeting

Meaningful feedback is an important component of true collaboration, the driving principle of the CANS-NY tool and the CANS-NY Institute. As such, the CANS-NY Institute has an Impact Board which consists of  individuals with lived experience of care, leaders who support transformation across our State, and regulatory partners from the New York State Department of … Continue reading Systemwide Collaboration: The First Impact Board Meeting

New Training Site FAQs (Part 2)

The updated training website includes changes to navigation, appearance, and content structure to make it more user-friendly. However, we know it takes time to adjust to a new platform. The TCOM Helpdesk developed a How-To Guide (viewable here) with screenshots to support users in navigating the new site, and we’ve included more FAQs about site navigation below! … Continue reading New Training Site FAQs (Part 2)

New Training Site FAQs (Part 1)

New York’s transition to our new platform is complete, and we continue to look for better ways to support users in working through the online training and achieving certification. While the Regional Coaches continue to provide coaching on course content and effective use of the CANS-NY, the TCOM Help Desk ( provides support for technical … Continue reading New Training Site FAQs (Part 1)