For more information on TCOM, the CANS-NY, and the Institute:

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Training & Certification
CANS-NY Manuals
CANS-NY Tip Sheets
Webinar Recordings
NYS DOH Resources

Background on the TCOM Approach


Training & Certification

In order to be a CANS-NY assessor for the health home program, a provider must attend a training (online or in-person) and complete a certification exam with a minimum reliability score of 0.70 (online). Supervisors should maintain a reliability score of 0.80.

CANS-NY Manuals

  • CANS-NY for Infants and Children Ages 0 to 5: Manual
  • CANS-NY for Children and Youth Ages 6 to 21: Manual

Tip Sheets


CANS-NY Webinars

  • Delivering the CANS-NY Remotely; Q&A (November, 2020)
Click here to view on YouTube
  • Rating Multiple Caregivers (2019): Slide Deck
  • Conducting the CANS-NY and HCBS Assessments via the Phone or Web (May 2020): Slide Deck FAQ
Click here to watch in YouTube

HCBS Eligibility Resources

Webinar #1: TCOM, Collaborative Assessment and the Application of the Six key charactertistics to HCBS eligibility determination. (June 2020)

Youtube link

Webinar #2: Assessment of the CANS-NY HCBS determination-related items and TCOM strategies for care coordination. (June 2020)

Youtube link

Webinar #3: Q&A and available learning supports (June 2020)

Youtube link

NYS DOH Resources