For more information on TCOM, the CANS-NY, and the Institute:

Background on the TCOM Approach

Training & Certification

In order to be a CANS-NY assessor for the health home program, a provider must attend a training (online or in-person) and complete a certification exam with a minimum reliability score of 0.70 (online). Supervisors should maintain a reliability score of 0.80.

CANS-NY Manuals and Rating Forms

Tip Sheets

CANS-NY Webinars

  • Rating Multiple Caregivers (2019): Slide Deck
  • Conducting the CANS-NY and HCBS Assessments via the Phone or Web (2020): Slide Deck FAQ
Click here to watch in YouTube

NYS DOH Resources