Resources

For more information on TCOM, the CANS-NY, and the Institute:

Background on the TCOM Approach

Training & Certification

In order to be a CANS-NY assessor for the health home program, a provider must attend a training (online or in-person) and complete a certification exam with a minimum reliability score of 0.70 (online). Supervisors should maintain a reliability score of 0.80.

• Navigating the Training Site
  • If you can not find your agency in the drop down menu when creating an account, please contact support@tcomtraining.com
  • Please see our site’s blog for answers to FAQs and this FAQ Sheet!
  • How To – Viewing CANS-NY Certification Quiz and Practice Test Answers
  • How to Find and Download/Print Your Training Attendance and Certification Certificates
  • How to Guide – Accessing Supplemental Course Material
• To register for an in-person training:
  1. On the home page, view the Calendar and choose “New York” as the Category
  2. Click on the course with the date that works best for you
  3. Click “Details” to view the training’s registration page and register

CANS-NY Manuals

• CANS-NY for Infants and Children Ages 0 to 5: Manual
• CANS-NY for Children and Youth Ages 6 to 21: Manual

Tip Sheets

• TCOM Online Training Certification Tips
• CANS-NY User Tip Sheet
• Key Principles:
  • Assessing Needs and Strengths with Action Levels
  • Ratings Describe the Individual, Not the Individual in Care
  • Developmentally Appropriate Rating (interactive version on training site)
  • Rating the “What”, Not the “Why” (interactive version on training site)
  • Rating Within the 30-Day Window (interactive version on training site)
• Caregiver Strengths & Needs (interactive version on training site)
• Strengths Based Care Planning
• Care Planning Worksheet

CANS-NY Webinars

• Rating Multiple Caregivers (2019): Slide Deck
• Conducting the CANS-NY and HCBS Assessments via the Phone or Web (2020): Slide Deck FAQ

HCBS Eligibility Resources

Webinar #1: TCOM, Collaborative Assessment and the Application of the Six key charactertistics to HCBS eligibility determination. (June 2020)

Webinar #2: Assessment of the CANS-NY HCBS determination-related items and TCOM strategies for care coordination. (June 2020)

Webinar #3: Q&A and available learning supports (June 2020)

NYS DOH Resources

• Children’s Health Home Program Website
• Guidance on CANS-NY Algorithms for Health Home PMPM Fees and Documentation
• DOH Children’s Health Home Program CANS-NY Guidance & Resources Page
• How to sign up for the NYS DOH HHSC List Serv:
  • To subscribe, send an email addressed to listserv@listserv.health.state.ny.us. In the body of the message, type:
    • SUBSCRIBE HHOMES-L YourFirstName YourLastName
  • Example: If your name was “John Doe”, you would type:
    • SUBSCRIBE HHOMES-L John Doe